The benefits of efficient and up to date IT systems are clear: better connected staff are more productive, individually and in teams; customer orders are simple to track and trace, and you can monitor production and distribution systems at the touch of a button.
But all this comes at a price, and often glitches in aging IT systems can lead to costly and disruptive downtime – and this is always the worst time to discover your maintenance plan’s limitations.
Whether you’re installing an IT system for the first time, upgrading, or looking at appointing support and maintenance professionals, we can provide detailed and sector-specific practical advice. And we won’t baffle you with IT jargon – instead, we’ll use plain, everyday language to ensure you understand everything before signing any contracts. We can also help with any disputes over existing or future arrangements, and with other considerations, such as ensuring you have appropriate internal policies for staff use of email, social media and the web – and that your online activities and policies comply with applicable regulations.
Your website is an invaluable tool, but it pays to ensure it’s more of a help than a hindrance when it comes to the legal side of things. For example, are you displaying the correct information about yourself and ownership of the site? Do your terms and conditions limit your liability in relation to advice or products appropriately? Does the site address privacy, authorised and unauthorised access, disclosure by users to others of their access information, and warnings against posting illegal material? For a sensible fixed fee, we can review your website and advise on how to resolve any problems we identify.